Our conversation went as follows:
ME: My password is altered, but I'm unable to log in.
BANK REP: Your password is distinct this time and it has 8 letters, two of which are the same as your previous password.
ME: Got it.
And I was successfully able to log in.
What are my old and new passwords?
Give up?
Drag your cursor between the asterisks for the answer:
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Old password: altered
New password: distinct
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